Terms of service
Welcome to WELXEN! By accessing or purchasing products from our website at welxen.store, you agree to comply with the following Terms and Conditions. Please read these carefully before using our services.
1. Introduction
These Terms and Conditions ("Terms", "Terms of Service") govern your access to and use of the website, including any content, functionality, and services offered on or through WELXEN. By visiting or purchasing from our site, you agree to abide by these terms. If you do not agree with any part of these terms, you must not use our website.
2. Account Creation and Security
To make purchases, you may be required to create an account. By doing so, you agree to:
- Provide accurate, current, and complete information about yourself.
- Maintain the confidentiality of your account login details.
- Notify us immediately if you suspect any unauthorized use of your account.
You are responsible for all activities under your account and agree to take all necessary precautions to protect your account from unauthorized access.
3. Product Availability and Accuracy
We strive to ensure the accuracy of all product information, including pricing, descriptions, and images. However, we do not guarantee that all content on our site is complete, current, or error-free.
Product Availability: All products are subject to availability. If an item you ordered becomes unavailable, we will notify you promptly and offer a refund or exchange.
4. Orders and Payment
Order Acceptance: All orders placed through our website are subject to our acceptance. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product descriptions, or payment issues.
Pricing: Prices are listed in EUR and may change without prior notice. Taxes, shipping, and handling fees are additional charges and are calculated at checkout.
Payment Methods: We accept the following forms of payment:
- Credit cards, PayPal, etc.
5. Shipping and Delivery
Shipping Policy: We offer shipping in Europe. Estimated delivery times will be provided at checkout, though these are not guaranteed and can vary depending on factors beyond our control (e.g., postal service delays).
Shipping Fees: Shipping costs are calculated at checkout based on your location and selected delivery method.
Lost or Damaged Shipments: We are not responsible for any lost or damaged shipments once they leave our warehouse. If your package is lost or damaged during delivery, please contact the carrier directly for assistance.
6. Returns and Exchanges
We want you to be fully satisfied with your purchase. If you are not satisfied, we offer returns and exchanges within 14 days of receiving your order, subject to the following conditions:
- Items must be unworn, unwashed, and in original packaging with tags attached.
- Please refer to our [Return & Exchange Policy] for detailed instructions on how to process your return.
Non-returnable Items: Some items, such as [customized, sale, or intimate items], may not be eligible for return.
7. Intellectual Property
All content on our website, including but not limited to text, images, logos, designs, graphics, and videos, is the property of WELXEN and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of this content without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, WELXEN will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the total amount you paid for the product or service in question.
9. Privacy and Data Protection
Your privacy is very important to us. For information on how we collect, use, and protect your personal information, please refer to our [Privacy Policy].
10. Governing Law
These Terms and Conditions are governed by the laws of the EU. Any disputes related to these terms will be resolved in the courts located in the EU.
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Continued use of our website after such changes constitutes your acceptance of the updated Terms.